FAQ
We have all your photo day questions covered here! Click on the question to see the answer!
THE PRODUCTS
Can I order digital version of the group photo?
For student privacy reasons, we do not provide group photos
in a digital format.
What size are the photos in (cm, inches, mm)?
|
NAME
|
INCHES
|
CM
|
MM
|
|
Keychain
Photo
|
|
3.5
x 3.4 cm
|
35
x 34mm
|
|
Wallet
Photo
|
|
5 x 6.6cm
|
50 x 66mm
|
|
4x3
|
4x3"
|
10.2
x 8 cm
|
102
x 80mm
|
|
6x4
|
6x4"
|
15
x 10 cm
|
152
x 102 mm
|
|
5x7
|
5x7"
|
13
x 18 cm
|
127
x 178 mm
|
|
10x8
|
10x8"
|
25
x 20 cm
|
250
x 200 mm
|
|
Large
Portrait
|
12x8"
|
30
x 20 cm
|
300
x 200 mm
|
What are the dimensions of the digital portrait negative?
The digital portrait is a JPEG file sized at 2372 x 3000 pixels and is supplied at 300dpi - a resolution which is the international standard for any high quality printing. The file size of the image itself can range depending on the colour and detail contained within the image, but will range between 2MB to 7MB. Therefore the image supplied will be suitable for printing enlargements on any print media.
Your photo sizes don't fit any of the frames/items I have at home. What do I do?
For bespoke sizes, we would recommend purchasing the digital image as this will enable you to print in any size and as many times as you wish. (Please note that no refunds are offered on the purchase of a digital image).
Do you 'Photoshop' student images?
We never airbrush or retouch any student portraits at any time, unless a parent has made a specific request and paid an additional fee for this to be done.